Due to the COVID-19 pandemic, Strides Toronto is providing services to clients by telephone or online as well as in-person services. Residential services remain in in-person operation.  We continue to accept new requests for service.  All staff and clients entering Strides Toronto locations must answer NO to all of the questions in this COVID-19 Self-Assessment.

The health and safety of our clients and staff is very important to us. We have taken a number of precautions and implemented processes to prevent the spread of the coronavirus at our locations. This video explains what you can expect when you come in to Strides Toronto for service.

If you are a client looking for information, counselling services or if you are looking for resources, please call 416-438-3697 ext 19055 and speak to the Intake Worker or leave a message and the Intake worker will return your call.

If you are an existing client, please call the same number to reach your current service provider.

To access the What’s Up Walk-In, please call 1-866-585-6486. The telephone and virtual walk-in hours are Monday – Friday 9AM to 7PM with the last session between 6:30pm and 7:00pm. In person service will be provided by appointment only.

We will continue to monitor the evolving COVID-19 situation and take actions, as necessary, to maintain the health and safety of our clients and service providers in line with public health advice and best practices.  If you think you may have COVID-19, please visit the City of Toronto’s assessment page. Updates on Strides Toronto services will be provided via this website.  For more information on COVID-19 please see visit Toronto Public Health’s website.

We apologize for any inconvenience this may cause.

If you are experiencing a health crisis, please go to the nearest hospital emergency department or call 911.

With the evolving news regarding COVID19, here is a helpful resource created by Children’s Mental Health Ontario when talking to your anxious child about COVID 19.