Due to the COVID-19 pandemic, Strides Toronto will be providing services to clients by telephone or online until further notice. We are accepting new requests for service. Where feasible, all community, home-based, counselling and walk-in services will be provided remotely in this way to reduce the spread of the coronavirus. Residential services remain in operation.

If you are a client looking for information, counselling services or if you are looking for resources, please call 416-438-3697 ext 12248 and speak to the Intake Worker or leave a message and the Intake worker will return your call.

If you are an existing client, please call the same number to reach your current service provider.

We are delivering phone counselling through the what’s up walk in. To access the walk-in service, please call 1-866-585-6486. The walk-in hours are Monday – Friday 9AM to 7PM with the last session between 6:30pm and 7:00pm.

We will continue to monitor the evolving COVID-19 situation and take actions, as necessary, to maintain the health and safety of our clients and service providers in line with public health advice and best practices.  If you think you may have COVID-19, please visit the City of Toronto’s assessment page. Updates on Strides Toronto services will be provided via this website.  For more information on COVID-19 please see visit Toronto Public Health’s website.

We apologize for any inconvenience this may cause.

If you are experiencing a health crisis, please go to the nearest hospital emergency department or call 911.

With the evolving news regarding COVID19, here is a helpful resource created by Children’s Mental Health Ontario when talking to your anxious child about COVID 19.