Help Ahead

Help Ahead is a free referral phone service that connects infants, children, youth up to 18 years old and their families to mental health and addiction services in their community.

Type:

Family Therapy, Individual Therapy, Infant and Child

Age:

0 – 18 years

Fees:

Free

Referral:

All referrals are welcome, including self-referrals from youth and family members

Eligibility:

Infants, children, youth up to 18 years old and their families

Languages offered:

English, French

Location:

Virtual

Hours:

Monday – Friday, 9 AM – 7 PM
Saturday, 9 AM – 5 PM

To be connected to a counsellor

Call Help Ahead at 1-866-585-6486

Program focus: Abuse, Autism, Behaviour Difficulty, Developmental Disability, LGBT, Mental Health, School, Sex Work, Skill Development, Trauma more…

Help Ahead: Access for Infants, Children, Youth & Families

Help Ahead is a free referral phone service to help connect infants, children, youth up to 18 years old and their families to mental health and addiction services in their community. Our goal is to help those in need find and get mental health help as efficiently and quickly as possible.

Anyone under the age of 18 experiencing a mental health issue or anyone who wants to support someone under the age of 18 and wants access to mental health services can call.

If you are a young person, you might call if you:

  • Feel anxious or worried
  • Feel depressed, sad or angry
  • Are being bullied
  • Don’t feel yourself…
  • Want more information about mental health and addiction services in your community.

If you are a parent/caregiver of an infant or child, you might call if:

  • Your infant/child is crying inconsolably; having tantrums; irregular sleep or eating patterns;
  • You are worried about your infant/child’s development; feeling overwhelmed and frustrated by parenting; or asking, “is this just a phase?”
  • You want more information about mental health and addiction services in your community.

Service providers, doctors, teachers, school social workers, child protection services and any other support service can call Help Ahead too for more information, but we will need the expressed consent of the person or parent to refer to a service.

To be connected to a counsellor

Call Help Ahead at 1-866-585-6486

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