Program focus: Mental Health

One Stop Talk / Parlons maintenant logo

What is One Stop Talk/Parlons maintenant?
One Stop Talk/Parlons maintenant (OST/PM) offers free virtual counselling services and seamless entry into child and youth mental health services across Ontario. The program serves as a single access point to mental health services for children and youth aged 0-17, connecting them with registered and experienced therapists across the province. Our agency’s therapists and an integrated network of province-wide infant, child, and youth mental health agencies support this program.

Service Details

  • Counselling by registered therapists spanning Ontario, including our agency’s therapists
  • Immediate access to free therapy; no prior booking or appointment required
  • Focuses on addressing one issue at a time and provides the freedom to access the service as many times as needed
  • OST/PM is not anonymous – the program requires children and youth to provide information about themselves, including their name, date of birth, and postal code, to receive service
  • Start with a conversation, leave with a plan. No matter why you connect, children and youth co-create a personalized plan with their therapist, which is shared with them
  • Navigation services are available if additional assistance beyond the session is needed. OST/PM directly refers clients to additional services as close to them as possible in the child and youth mental health sector
  • OST/PM has dedicated Francophone therapists and interpretation services to over 200+ languages, including ASL

Who can contact One Stop Talk/Parlons maintenant?

  • Children and youth (aged 0-17 years) located in Ontario
  • Parents and caregivers located in Ontario are recommended to access the service with their child(ren)

When is the service available?

  • Monday to Friday, 12 PM to 8 PM EST
  • Saturday 12 PM to 4 PM EST

Entry to the service closes 45 minutes before posted closure time to allow all clients to be served by end of service

What can we help with?
No issue is too big or small. If it’s important to you, it’s important to us.

To connect with a therapist, visit onestoptalk.ca or call us at 1 855 416 8255.

Program focus: Abuse, Autism, Behaviour Difficulty, Developmental Disability, LGBT, Mental Health, School, Sex Work, Skill Development, Trauma more…

Help Ahead: Access for Infants, Children, Youth & Families

Help Ahead is a free referral phone service to help connect infants, children, youth up to 18 years old and their families to mental health and addiction services in their community. Our goal is to help those in need find and get mental health help as efficiently and quickly as possible.

Anyone under the age of 18 experiencing a mental health issue or anyone who wants to support someone under the age of 18 and wants access to mental health services can call.

If you are a young person, you might call if you:

  • Feel anxious or worried
  • Feel depressed, sad or angry
  • Are being bullied
  • Don’t feel yourself…
  • Want more information about mental health and addiction services in your community.

If you are a parent/caregiver of an infant or child, you might call if:

  • Your infant/child is crying inconsolably; having tantrums; irregular sleep or eating patterns;
  • You are worried about your infant/child’s development; feeling overwhelmed and frustrated by parenting; or asking, “is this just a phase?”
  • You want more information about mental health and addiction services in your community.

Service providers, doctors, teachers, school social workers, child protection services and any other support service can call Help Ahead too for more information, but we will need the expressed consent of the person or parent to refer to a service.

Program focus: Abuse, Behaviour Difficulty, Child Welfare, Mental Health, Trauma

The Infant Mental Health program offers a variety of family-focused, multidisciplinary mental health assessment and treatment services that are inclusive and accessible to all families living in Scarborough. Services are provided at Strides Toronto, in the home, or in the community at a time convenient for the family.

The program strives to strengthen parent child interactions by focusing on building positive family relationships to improve healthy social and emotional development of infants and children (birth to 3 years old) in partnership with their families and communities.

Parents with young children under the age of 3 years who are concerned about their children’s behaviour (separation anxiety, sleep difficulties, eating concerns, excessive crying, or challenging behaviour) are eligible for this service.

Program focus: Behaviour Difficulty, Communication Skills, Mental Health, Parenting

Family Counselling is intended to help caregivers explore their concerns about their child with a trained therapist. The goals of counselling services are to help your family get an understanding of your concerns and to enhance problem solving skills; as well, to give your family an opportunity to learn effective ways to cope with any different challenges.

Benefits of Family Counselling may include:

  • Receiving help to define family goals
  • Finding ways of achieving the goals and improving communication in your relationships
  • Learning new information about your child’s personality or development
  • Connecting or coordinating services with other community groups and activities
  • Communicating with your child’s school or day care
  • Learning more effective or useful parenting strategies
  • Receiving an assessment to help with treatment planning (e.g., psychological assessment)
  • Experiencing a safe place to talk about painful events that have affected your child

Access to this group is through Intake.

Program focus: Autism, Child Development, Communication Skills, Developmental Disability, Speech and Language

One in ten children need extra help developing speech and language skills. Without help, it may be harder for these children to listen, talk, read, and play with others. Strides Preschool Speech and Language Program (PSL) supports children living in the east area of Toronto achieve their optimal communication development.

Strides PSL offers the following services to children from birth until they are eligible to start full-day kindergarten: assessment, consultation to parents, community-based children’s programs, and other professionals, parent training and information sessions; group and individual speech and language intervention, and referral to a wide range of child and family services in the community.

Service duration
The type and duration of service provided are determined based on the child’s level of communication functioning and caregivers’ preferences for service plan options. Services may range from consultation every few months to participation in weekly therapy sessions that typically are offered once a week for approximately six weeks.

For more information about the program, click here.

Satellite Locations

BGC East Scarborough
100 Galloway Road
Scarborough, ON M1E 1W7

Dorset Park Community Hub
1911 Kennedy Road, Suite 105
Toronto, ON M1P 2I9

Malvern Family Resource Centre
90 Littles Road
Scarborough, ON M1B 5E2

Rosalie Hall
3020 Lawrence Ave E, Scarborough ON M1P 2T7

Strides Toronto
120 Middlefield Road
Scarborough, ON M1S 4M6

West Scarborough Neighbourhood Community Centre
2555 Eglinton Ave East
Scarborough, ON M1K 5J1

Referral Details

Parents/caregivers, childcare providers, and/or other professionals involved in child’s care can refer the child to the program with parent/caregiver consent.

Referrals can be made online or by calling 1-833-575-5437.


The Preschool Speech and Language Program at Strides Toronto is part of a community partnership led by Surrey Place Centre, in collaboration with The Hanen Centre, Lumenus Community Services, Macaulay Child Development Centre and George Hull Family and Child Centre.