What’s Up Walk-In

Immediate virtual and in-person mental health counselling for children, youth, young adults and their families, and families with infants

Type:

After School, Drop-in, Family Therapy, Individual Therapy, Psychiatric

Age:

0 – 29 years

Fees:

Free

Referral:

No referral required

Eligibility:

Individuals aged 0 – 29 years old and their caregivers

Languages offered:

English, Tagalog, Mandarin *Call to confirm which languages are offered on which day

Location:

In-person: 1200 Markham Road, Suite 200, Scarborough
Virtual: Call 416-438-3697, press 1 and then enter ext. 12230 for reception

Hours:

See program description for details

Program focus: Abuse, Behaviour Difficulty, LGBT, Mental Health, Nutrition, School, Sex Work, Trauma more…

The What’s Up Walk-In® Clinic is Toronto’s only free, six day a week mental health counselling walk-in service for children, youth, young adults, and families. The clinic helps with issues such as depression, anxiety, self-harm, suicidal ideation, sexual identity matters, bullying, behavioural concerns, addictions, and anything else that might be on one’s mind. All the information you provide is confidential.

Therapists offer single sessions up to an hour long. We don’t judge. We will support you in your concerns and work collaboratively with you. The focus is on abilities, resources, and skills that you have, or you want to develop. Together we will target a priority concern and develop a plan with you that you feel comfortable with. If you feel you need more help, you can come back to the What’s Up Walk-In. All our therapists are clinically trained.

The clinic is barrier free, and accessible. No health card or appointment is necessary and it’s completely free!  The What’s Up Walk-In network is a collection of 6 agencies operating at 8 sites across the City of Toronto.

Hours of service

In-person Sessions at Strides Toronto (as of March 1, 2024)
Monday – Thursday, 12 PM – 8 PM
Friday, 12 PM – 5 PM
Saturday, 10 AM – 4 PM
Location: 1200 Markham Road, Suite 200, Scarborough

Virtual Sessions
Friday, 2 PM – 8 PM

To be connected to a counsellor for a telephone or video session, call us at 416-438-3697 press 1 and then enter ext. 12230 for reception.

  • Registration closed 1h 30 mins prior to the end of in-person service hours.
  • No appointment is necessary; first come, first served.
  • Face masks are recommended for in-person sessions.
  • Services closed on statutory holidays.

Supported by RBC:

In partnership with:

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